TROUBLESHOOTING & TECHNICAL TIPS
Technical Information/Troubleshooting with 3Dsellers and eBay
By Karolina and 1 other2 authors11 articles
Understanding the 'How to Fix' (AI Error Helper)
Using Filters in Tables (Catalog, Listings & Orders)Use advanced filters in 3Dsellers to quickly find products, listings, and orders. Combine conditions, apply column filters, and refine results with AND/OR logic.
eBay "IAF Token is expired/invalid" | What is an eBay Authorization Token?How to re-sync your eBay account and token, including information on how the eBay Access Token is used by 3Dsellers
eBay Error: "Don't have a payment method" or "need automatic billing"If you see this error, eBay is wanting you to set up or update your automatic payment method on your eBay account.
Can 3Dsellers be used with other selling apps? (Why did my listing changes get reverted?)All other third-party selling software works alongside 3Dsellers with only a few limitations for some.
How to edit HTML in Listing Templates and Descriptions with Code ViewThere is a "code view" in our rich text editors you can use to edit or insert custom HTML code. Read here to learn how to enable it.
How to remove HTML and Images from all listings in bulkRemove a widget, design, image, or other HTML code elements that appear on your listings
How Profit on Dashboard and Listings Is CalculatedProfit is calculated with your Wholesale Price, Pricing Settings, and your eBay Price.
Troubleshooting: Page Not Loading · Features Not Updating · Display Issues · Missing or Extra Listings on 3DsellersSometimes web pages, features or elements appear broken, incomplete, or stuck—like listings missing, features not updating, or pages not loading properly. Before contacting support, please try the following three quick…
How to Make a URL Link to eBay Certain Item VariationsDownload a spreadsheet to make a link for you, or learn how eBay variation URLS work
Formula to combine CSV spreadsheet cells & columns into a new cell (Google Sheets and Excel)Google Sheets and Excel have a nifty function to let you combine cells and add characters (eg. commas).