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eBay Error 518: "Call usage limit has been reached"

Explains eBay Error 518 (call usage limit reached) as an API rate-limit issue rather than a listing error, what commonly triggers it, and how to resolve it.

Written by Karolina Santiago

eBay Error 518: "Call usage limit has been reached"

This is an eBay API rate-limit message, not a mistake in your listing. eBay caps how many API calls an application can make within a given time window, and this error means that ceiling was hit.


What This Error Means

eBay's servers are temporarily refusing new requests from the application (3Dsellers) because too many calls were made in a short period. It's not tied to a specific listing being wrong - it's a traffic/throughput issue between 3Dsellers and eBay.

What Typically Triggers It

  • Running a large Bulk Action across many listings at once (price updates, GPSR, category changes, etc.)

  • Frequent inventory/quantity updates in a short window, especially on high-volume accounts

  • Multiple bulk actions or automations firing close together

  • A CSV import affecting a large number of listings at once

What To Do

  1. Wait and retry. eBay's rate limits reset on a rolling window, so the same action usually succeeds a short time later without any changes needed.

  2. Avoid stacking large actions back to back. If you just ran a big bulk update, give it some time before running another one on the same account.

  3. Check the Error Log to see if the action completed for some items and only failed partway through - you may only need to retry the remaining items, not the whole batch.

  4. If it keeps happening even after waiting and spacing out actions, contact Support. Persistent 518 errors can mean 3Dsellers itself is bumping against its own call ceiling with eBay for your account, which isn't something you can resolve from the listing side - our team can look into it.


🙋 Need Help?

If this error persists after waiting and retrying, contact Support with the approximate time it happened and which action you were running (bulk update, CSV import, etc.) so we can check for a rate-limit issue on our end.

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