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How to Use 3Dsellers Listing Tool & Product Catalog - User Guide

Learn how to use the 3Dsellers Listing Tool and Product Catalog to efficiently manage your eBay listings and product data from one centralized platform.

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Written by AI Support Bot
Updated yesterday

🔍 Overview

The 3Dsellers Listing Tool and Product Catalog are powerful features designed to simplify selling workflows.

  • Listing Tool – Strong focus on eBay sellers, so it's built primarily for eBay listing management, allowing you to manage active listings, drafts, schedules, and bulk operations across multiple eBay accounts and marketplaces.

    • ⚠️ Important: Available features, bulk actions, and capabilities in the Listing Tool may vary depending on the sales channel selected. Some actions are channel-specific and may not be available for all channels.

  • Product Catalog – A centralized master product database used to manage product information and publish products to multiple channels, including eBay. The catalog serves as the source of truth for your product data.

Together, these tools help eBay and Multichannel sellers stay organized, reduce listing errors, and efficiently scale their operations.


🚪 Accessing the Listing Tool & Product Catalog

  1. Log in to your 3Dsellers account.

  2. From the left sidebar navigation:

ℹ️ Note: Both tools are accessible from the main navigation sidebar. The Listing Tool focuses on eBay listings, while the Product Catalog manages your core product data.


🧾 3Dsellers Listing Tool

The Listing Tool is your central hub for managing all eBay listings across accounts and marketplaces.


🗂️ Understanding Listing Segments

Listings are automatically organized into predefined segments:

  • All – All listings across segments (shows total count)

  • Active – Live listings on eBay

  • 3Dsellers Drafts – Drafts created in 3Dsellers (we currently don't sync eBay drafts)

  • Scheduled – Listings scheduled to go live

  • Ended – Ended listings

  • Missing SKU – Listings without SKU data

  • Duplicate SKU – Listings with duplicate SKUs


➕ Creating Custom Segments

Custom segments help you organize listings based on your workflow.

  1. In the left panel, under Custom Segments, click + Add New Segment.

  2. Define your criteria (category, brand, price, etc.).

  3. Enter a segment name.

  4. Click Save.

💡 Tip: Use custom segments to quickly manage listings by brand, product type, or season.

👉 Learn more about Segment & Custom Segments here:


👤 Selecting an Account

If you manage multiple accounts:

  1. Use the account dropdown at the top of the page.

  2. Select the desired account.

  3. The listings table updates automatically.


🔎 Using Filters

Refine your listing view using advanced filters:

  1. Click + Add Filter in the action bar.

  2. Choose a filter type (title, SKU, status, price, etc.).

  3. Enter or select filter values.

  4. Click Apply.


📦 Bulk Actions

Apply actions to multiple listings at once:

  1. Select listings using the checkboxes.

  2. Click Bulk Actions.

  3. Choose an action (edit, publish, delete, update status).

  4. Confirm when prompted.

👉 Learn more about Listings Bulk Actions here:


✍️ Creating a New Listing

  1. Click Create Listing.

  2. Enter listing details (title, description, price, quantity).

  3. Assign or select a product from your catalog.

  4. Choose listing settings (format, duration).

  5. Click Save as Draft or Publish.


📥 Importing Products

  1. Click Import Products.

  2. Choose a source (CSV, API, etc.).

  3. Map fields to 3Dsellers fields.

  4. Review the preview.

  5. Click Import.


👉 Learn more about CSV Import Products & Listings Update here:


🤖 AI-Powered Tools

Enhance listings with AI assistance:

  1. Click the AI dropdown.

  2. Select a feature (title optimization, description enhancement, image suggestions).

  3. Review suggestions.

  4. Approve before applying.

Create new listings with AI:

  1. From your Listings & Products dashboard, click the AI (New) dropdown next to “Create Listing.”

  2. Choose your preferred creation method: Images, Titles, Identifiers, or URLs.

  3. Add Product Information

  4. Click Create Listings

  5. Review the create Draft Listing

👉 Learn more about AI-Powered Tools for Listings here:


🗃️ 3Dsellers Product Catalog

The Product Catalog is your master database for all products, used to publish and manage products across multiple channels.


🧩 Understanding Product Segments

Products are grouped into:

  • All – All catalog products

  • Channels Account Lists – Products separated by channels accounts

  • Custom Segments – User-defined product groupings


⚠️ Action Required Alerts

Alerts highlight items needing attention:

  • Missing SKU

  • Missing Product Categories

  • Match Imported Categories

  • Listing Errors

❗ Address alerts promptly to ensure products are publish-ready.


🛠️ Managing Product Information

Each product includes:

  • Product Info – Image, name, SKU

  • Product Details – Status and core data

  • Category – Editable eBay category

  • 3Dsellers Product Tags – Custom organization tags

  • & more.


🔍 Adding Filters

  1. Click + Add Filter.

  2. Choose criteria (title, SKU, category, tags, status).

  3. Enter values.

  4. Click Apply.


📦 Bulk Actions on Products

  1. Select products using checkboxes.

  2. Click Bulk Actions.

  3. Choose an action (update category, add tags, publish, export).

  4. Confirm the action.


🚀 Publishing Products to Channels

  1. Select products.

  2. Click Publish To Channel.

  3. Choose target account(s).

  4. Review settings.

  5. Click Publish as Live.


➕ Creating a New Product

  1. Click New Product.

  2. Enter required details:

    • Title & description

    • SKU (required)

    • Category

    • Images

    • Price & inventory

  3. Add product tags (optional).

  4. Click Save.


🤖 AI Approvals

  1. Generate AI actions in bulk

  2. Click AI Approvals (badge shows pending items).

  3. Review AI suggestions.

  4. Approve or reject each.

  5. Approved changes apply automatically.


🔍 Searching Products

  1. Click in the search field dropdown

  2. Choose Title, SKU, or any other available identifier

  3. Type to search what you need to find


🔄 Key Differences: Listing Tool vs. Product Catalog

Listing Tool

Product Catalog

Manages live and draft listings

Manages master product data

Listing-level actions

Product-level actions

eBay-focused

Multi-channel ready

💡 Tip: The Product Catalog is your source of truth. Listings are created from products.


✅ Best Practices

  • Keep SKUs unique

  • Complete all required product fields

  • Use custom segments for organization

  • Monitor Action Required alerts regularly

  • Use bulk actions to save time

  • Review AI suggestions frequently


🧩 Troubleshooting

I can’t see my listings in the Active segment

  • Verify the correct eBay region is selected

  • Confirm listings are live on eBay

  • Remove applied filters

  • Refresh the page

👉 Learn more about it here:

Products are marked as Missing SKU

  • Open the product in the catalog

  • Add Missing SKU (in case of variations each child also need to have an unique SKU)

  • Save changes

I can’t publish a product

  • Ensure all required fields are complete

  • Check channel template mapping

  • Check category mapping

  • Check product status is Ready

  • Review Action Required alerts

Bulk actions aren’t working

  • Confirm at least one item is selected

  • Ensure item status allows the action

  • Refresh and try to republish

Custom segments don’t show expected items

  • Review segment criteria

  • Adjust filters as needed

  • Save changes


📚 Helpful Articles

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