How can Auto Messages help my business?

Auto Messages enables you the ability to provide buyers with

  • personalized service,

  • feedback follow-ups,

  • cross-promotion,

  • digital delivery,

  • and more,

Auto Messages completely automates sending follow-up emails and eBay Messages and includes unique features to boost your store's performance.

Let's dive right into what Auto Messages has to offer.


In this article:


Dashboard and settings

  • The Auto Messages Dashboard displays a chart of your 30-day sent message activity and searchable history of sent messages.

Email Settings

Digital Goods

Use the Digital Goods feature to save keys, codes, and download links.

  • Learn How to create a Digital Goods database and deliver messages.

Blocked List

The Blocked List prevents Auto Messages from sending to certain buyers and orders.

  • Manually add buyers to your Blocked List, or enable automatic settings to prevent sending a message that may seem out of place.

  • You can also create rules to keep messages from sending for certain items.


How to create and manage messages

In the Messages tab, you can

  • enable,

  • edit,

  • duplicate,

  • preview,

  • test (email only),

  • and delete your messages.

When creating or editing a message, different settings are grouped into steps:


General Settings

Message Service

  • You can then choose how you want to deliver the message (eBay or email).

Cross-Promotion

Sending Rules

Message Content


If you have any questions, feel free to reach out to us anytime at support@3dsellers.com

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