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Email Settings: store name, reply-to address, social icons, and more
Email Settings: store name, reply-to address, social icons, and more

Customize your emails to brand your business. Use these settings to increase brand recognition and acquire more repeat customers and sales.

Lisa Adams avatar
Written by Lisa Adams
Updated over a week ago

Branding and customizing your eBay emails is an important step for creating repeat buyers. We provide you a full range of personalization and marketing options in your Email Settings.

In this article:

General Settings

  • These are the settings used to identify yourself to your buyer and customize where you receive replies.

Enter a custom Store name

  • By default, your eBay username or Store Name will be used in the email.

  • You can enter a custom name in the Store Name field.

Set a custom Reply-to address

  • By default, if a buyer replies to your email, their message will be delivered to the email address you use for 3Dsellers.

  • If you'd like to change which email address your buyer's replies are sent to, enter a new address in the Reply-to email address field.

Use a custom Reply-to Name for email replies

  • By default, the name you use on your 3Dsellers profile will be used as the email Reply-to Name.

  • You can choose to display any name you want with the Reply-to name field.

Multi-Language Settings

  • Replace the button and link text with a different language (or any text you'd like).

  • Simply enter new text for each button text you want to replace.

Social Icons

  • Enter your social links to automatically display social icons in your emails.

Email Header Image

  • Enable the header and select from a list of default sales headers,

  • or, at the bottom of the page, you can upload a custom header image.

If you have any questions, feel free to reach out to us anytime at [email protected]

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