AUTO MESSAGES | 3Dsellers Help Center

3Dsellers eBay Email Marketing

Auto Messages - A List of Features and "How-To's"

A complete overview of all of 3Dsellers' Auto Messages features:

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Global Message Settings

How to Set a Reply-To Email Address for Auto Messages

Have eBay buyers' reply-emails sent directly to your own email address.

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How to Display your Store Name in Auto Messages (& Link to eBay)

Display your Store Name at the top of your Auto Messages and take your buyers back to see your eBay Store.

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How to Add Social Icons/Links to Auto Messages

Network your brand by adding Facebook, Twitter, Pinterest, & Instagram links and icons to your eBay emails.

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Custom Email Template & Style

How to set an Email Template Theme and Custom Color Scheme

Customize the look and design of your eBay Marketing Emails with themes and custom colors.

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How to Set/Upload a Custom Header Image for Marketing Emails

Advertise and promote your brand with an eye-catching header in your Auto Messages.

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How to use Different Design Templates for each Email Message

Choose which eBay Marketing Email Template you want to use for individual messages.

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Individual Message Settings

Fallback service - How to use an alternative sending method if email/message delivery fails

In a sending error occurs, Auto Messages' Fallback feature will try and deliver your message with a different sending method.

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How to Choose when Email Messages Send

Each eBay marketing message can be sent for a different event (item sold, shipped, received feedback), and with a set time delay.

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How to Cross-Promote Listings in eBay Emails & Choose Custom Items

How to use cross-promote your items to eBay buyers with 3Dsellers Email Marketing App.

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How to Send eBay Message Instead of Email

With 3Dsellers Marketing Emails app, you can send eBay Messages instead of emails :)

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How to Send Yourself Copies of Each Email Marketing Message

Forward each eBay marketing email that is sent to your buyers sent to your email.

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How to Use Rules to Send Messages for Only Certain Items

Program your eBay Marketing Email messages to based on which items are purchased. (or even the buyer's location)

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How to Use AND / OR Statements in Email Marketing Message Rules

Apply advanced rules for Email Marketing messages to send messages for specific groups of items

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Dynamic Message Text

How to Use Dynamic Fields (placeholders) to Personalize Auto Messages

Learn about dynamic fields and send personalized messages with content relating to your eBay buyer's purchase.

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How to Send Different Messages for Buyer's Country/Language

Our eBay Email Marketing app can send different email messages depending on which country the buyer is from.

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Additional Email Marketing Tools

How to use the Digital Goods feature to send product keys & codes on eBay

A quick tutorial on how to use Email Marketing's Digital Goods feature to automatically send codes to eBay buyers from a database!

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Updated over a week ago

Automatically Add 'Bad Buyers' to Email Marketing Blacklist

Enable auto-blacklisting to stop emails and messages from sending to buyers who have cancelled their order, or have been refunded.

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How to Prevent Messages from Sending for Certain Items with Blacklist

Use Blacklist rules to stop emails from sending for specific items, or types of listings.

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Updated over a week ago