AUTO MESSAGES | 3Dsellers Help Center

Getting Started

Auto Messages Overview - features and message settings

Check out this quick overview of all the main features Auto Messages has to offer. Links to how-tos and other content included.

Written by Aaron
Updated over a week ago

Email Settings

Email Settings: store name, reply-to address, social icons, and more

Customize your emails to brand your business. Use these settings to increase brand recognition and acquire more repeat customers and sales.

Written by Aaron
Updated over a week ago

How to set an Email Template Theme and Custom Color Scheme

Customize the look and design of your eBay Marketing Emails with themes and custom colors.

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Updated over a week ago

How to use Different Design Templates for each Email Message

Choose which eBay Marketing Email Template you want to use for individual messages.

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Updated over a week ago

Individual Message Settings

Fallback service - How to use an alternative sending method if email/message delivery fails

In a sending error occurs, Auto Messages' Fallback feature will try and deliver your message with a different sending method.

Written by Aaron
Updated over a week ago

How to Choose when Email Messages Send

Each eBay marketing message can be sent for a different event (item sold, shipped, received feedback), and with a set time delay.

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Updated over a week ago

How to Cross-Promote Listings in eBay Emails & Choose Custom Items

How to use cross-promote your items to eBay buyers with 3Dsellers Email Marketing App.

Written by Aaron
Updated over a week ago

How to Send eBay Message Instead of Email

With 3Dsellers Marketing Emails app, you can send eBay Messages instead of emails :)

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Updated over a week ago

How to Send Yourself Copies of Each Email Marketing Message

Forward each eBay marketing email that is sent to your buyers sent to your email.

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Updated over a week ago

How to use Rules to send eBay Auto Messages for only specific items

Set your eBay Auto Messages to send only for certain items based on the listing details, the buyer's location, and more.

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Updated over a week ago

How to create rule groups and combinations for eBay Auto Messages

Create advanced sending rules for your eBay Auto Messages to send only for specific items, types of items, and more.

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Updated over a week ago

Dynamic Message Text

How to Use Dynamic Fields (placeholders) to Personalize Auto Messages

Learn about dynamic fields and send personalized messages with content relating to your eBay buyer's purchase.

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Updated over a week ago

How to Send Different Messages for Buyer's Country/Language

Our eBay Email Marketing app can send different email messages depending on which country the buyer is from.

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Updated over a week ago

Additional Email Marketing Tools

How to use the Digital Goods feature to send product keys & codes on eBay

A quick tutorial on how to use Email Marketing's Digital Goods feature to automatically send codes to eBay buyers from a database!

Written by Aaron
Updated over a week ago

Automatically Add 'Bad Buyers' to Email Marketing Block List

Enable auto-blacklisting to stop emails and messages from sending to buyers who have cancelled their order, or have been refunded.

Written by Aaron
Updated over a week ago

How to Prevent Messages from Sending for Certain Items with Block List

Use Block List rules to stop emails from sending for specific items, or types of listings.

Written by Aaron
Updated over a week ago