The Blocked List can also prevent messages from sending for orders with a certain item.
For example, you could create a Blocked List rule that will stop messages from sending for orders with items that have specific words in the title.
How to Create a new Block List Rule
In the Auto Messages Blocked List Tab,
Click the Add Rule button:
Then, select the item data that you want to use to base the rule on:
Item ID - eBay-assigned Item ID
SKU - An eBay custom label
Title - Searches the title of your listings
Now, choose an operator (how the Blocked List will search the listing data you chose)
Then, enter the value or words you want block from sending for.
In the screenshot above, the rule will stop messages from sending for listings that have the words "for parts" in the title.
After clicking Add filter" a blue 'rule tag' will appear:
If you have any questions, feel free to reach out to us at any time at firstname.lastname@example.org