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How to Prevent Messages from Sending for Certain Items with Block List

Stop Auto Messages from sending for certain eBay orders with Block List rules based on item ID, words in the title or other listing data.

Written by Tony Adams

The Blocked List can also prevent messages from sending for orders with a certain item.

For example, you could create a Blocked List rule that will stop messages from sending for orders with items that have specific words in the title.


How to Create a new Block List Rule

In the Auto Messages Blocked List Tab,

  • Click the Add Rule button:

How to Create a new Block List Rule (screenshot 1)

Then, select the item data that you want to use to base the rule on:

  • Item ID - eBay-assigned Item ID
    SKU - An eBay custom label
    Title - Searches the title of your listings

How to Create a new Block List Rule (screenshot 2)
  • Now, choose an operator (how the Blocked List will search the listing data you chose)

How to Create a new Block List Rule (screenshot 3)
  • Then, enter the value or words you want block from sending for.

How to Create a new Block List Rule (screenshot 4)
  • In the screenshot above, the rule will stop messages from sending for listings that have the words "for parts" in the title.

After clicking Add filter" a blue 'rule tag' will appear:

How to Create a new Block List Rule (screenshot 5)


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