Troubleshooting
Fix Auto Messages that did not send: triggers, rules, conflicts and Amazon message limits.
By Avi1 author2 articles
- Troubleshooting Auto Messages: Why Didn't the Message Send?Why Auto Messages or Digital Goods messages may not send: duplicate triggers, overlapping rules, conflicting automations and message priority.
- Why didn't my Amazon auto message / custom message get sent to this buyer?Why an Amazon auto message or custom message may not reach a buyer: Amazon permissions, buyer opt-outs, timing and your own rule filters.