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How to Send Different Messages for Buyer's Country/Language

Send different Auto Messages text to buyers from each country, so your eBay marketing emails reach every buyer in their own language.

Written by Tony Adams

Provide personalized service by sending email marketing messages in your buyer's native language.
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Step 1 - Choose a Message

Choose/edit a message to customize. Go to Messages

Step 1 - Choose a Message (screenshot 1)

Step 2 - Add a country

Scroll down to 'Email content' section
​a) Click "Add Country"
​b) Select a country

Step 2 - Add a country (screenshot 2)

Step 3 - Customize your message text.

If you know the language of the country you chose, type away. Otherwise, you can use a service such as Google Translate to translate your message.

Step 3 - Customize your message text. (screenshot 3)

Note: Please leave your dynamic fields are still in English.
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After saving, when this message is sent to a buyer from one of the countries you've set, it will send your customized language text to them.
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If you have any questions, feel free to reach out to us at any time at [email protected]

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