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Send bulk messages to buyers with the Orders Manager
Send bulk messages to buyers with the Orders Manager

Quickly send your buyers eBay messages individually, or in bulk with the Orders Manager.

Lisa Adams avatar
Written by Lisa Adams
Updated over a week ago

When sending eBay messages with Orders, you can

  • Choose a message type (General, Multi-item shipping, Payment, Shipping),

  • type a subject and message,

  • add photo attachments.

Note: eBay's contact policy requires your messages to buyers are regarding a transaction between you and the buyer.

Message buyers Individually

  • In the Actions column, click the button that looks like a paper airplane:

Bulk-message buyers

  • Recommended: Apply a filter that shows only the buyers you need to message.

  • With the left column, select all orders, or multiple orders individually.

  • Then, click the Bulk Actions menu and select Send Messages

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