Send Bulk Messages to Buyers (or Individually) with Orders Manager

When sending eBay messages with Orders, you can

• Choose a message type (General, Multi-item shipping, Payment, Shipping),
• type a subject and message,
• use message templates saved in 3Dsellers, and
• add photo attachments.

Please note: eBay's contact policy may require your messages to buyers are regarding the item sold, or transaction between you and the buyer.

Message buyers Individually

• In the Actions column, click the button that looks like a paper airplane:

Bulk-message buyers

• Recommended: Apply a filter that shows only the buyers you need to message.
• With the left column, select all orders, or multiple orders individually.
• Then, click the Bulk Actions menu and select Send Messages

You may also be interested in:

• Quick-view Order Details and Buyer Notes/Info

• Search and Filter Orders

• Bulk-Add Tracking or "Mark as Shipped"
  (and for Individual Orders)

• Use Internal "Tags" for Search, Organization, & Notes

• Write Internal Notes on Orders for You and Your Team

• See Feedback Status for Orders (& leave feedback)

• Send Invoices for Unpaid Orders and Mark as Paid

• Send/receive Alerts for New Orders

• View "Time to Ship" based on Handling Time

If you have any questions, feel free to reach out to us at support@3dsellers.com