When sending eBay messages with Orders, you can

  • Choose a message type (General, Multi-item shipping, Payment, Shipping),
  • type a subject and message,
  • use message templates saved in 3Dsellers, and
  • add photo attachments.

Please note: eBay's contact policy may require your messages to buyers are regarding the item sold, or transaction between you and the buyer.

Message buyers Individually

  • In the Actions column, click the button that looks like a paper airplane:

Bulk-message buyers

  • Recommended: Apply a filter that shows only the buyers you need to message.
  • With the left column, select all orders, or multiple orders individually.
  • Then, click the Bulk Actions menu and select Send Messages

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If you have any questions, feel free to reach out to us at support@3dsellers.com

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