Tags help you and your team quickly identify and find important conversations.

 

Step 1: Select a ticket(s) to add tags to

Using your Inbox,

  • Select messages using the checkboxes on the left of each ticket.
  • Near the top of your inbox, click and open the Tags menu:

 

Step 2: Create/Edit Tags

  • Create a new tag by entering it into the input box and pressing Add: 
  • OR, Delete and add tags by using the Manage Tags button:

 

Step 3: Apply the tag to the ticket

  • Apply the tag to your selected tickets by choosing it from the list above the "add tag" input:

 
Staying organized with tags:

  • Tags are very useful to search with:

 

 
 

If you have any questions, feel free to reach out to us anytime at support@3dsellers.com 

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