To publish catalog products to a selling channel, open Product Catalog in 3Dsellers, tick the products, click Publish To Channel, choose the Channel account and a Mapping Template, then click Publish as Live. The same dialog can also schedule the publish for later, and lets you decide what happens to products that are already listed on that account.
⚠️ If product is already on the channel is set to Skip it by default. With Skip it, 3Dsellers leaves the existing listing as-is, and nothing changes on the channel. With Update it, 3Dsellers revises the existing active listing with your latest catalog data, including content, price and quantity. Check this setting before you click Publish as Live.
In this article:
Where do I publish products from the catalog?
Publish To Channel in the 3Dsellers catalog starts on the Products page. Products must already be in your 3Dsellers catalog.
In the left sidebar of 3Dsellers, click Product Catalog. The Products page opens on All Products.
Tick the checkbox of each product you want to publish, or use the checkbox in the header row.
Click Publish To Channel in the top bar. The button is greyed out until at least one product is ticked.
The dialog is called Publish Products to Channel, and its subtitle tells you how many products you are publishing, for example Publishing 2 products to the selected channel.
To publish one product, open it in the catalog editor and use the Publish to Channel icon in the right rail. 3Dsellers disables that icon with the tooltip Save product to use this action until the product is saved.
The status popover of a product's channel icon in the grid also reopens this dialog for that one product, with Publish or Republish.
How do I choose the channel and mapping template?
In the 3Dsellers Publish Products to Channel dialog, the Channel field picks one selling account, not just a marketplace. You publish to one account at a time.
Click Select Channel. The accounts are grouped by channel, for example eBay accounts and Shopify accounts.
Click the account you want to publish to. 3Dsellers can publish catalog products to Etsy, eBay, Shopify, WooCommerce, BigCommerce, Google Shopping, Amazon, Facebook, Walmart, TikTok and Temu accounts.
Check the Mapping Template that appears under the channel. 3Dsellers fills in a template for that account, and Refresh reloads the list if you just created one.
An account whose connection has expired shows Token expired, click here to renew. Renew it first - the dialog warns You have selected account with an expired token. Remove them from the list or refresh the token.
Mapping Template is marked required. Its tooltip reads Choose a mapping template to customize how your product data appears on your selling platforms. Shopify and WooCommerce accounts do not require one. If the dialog says Please, select mapping template., pick one from the list.
See Product Catalog - Channel Template Mapping Explained for how templates map catalog data to channel fields.
What are Required Steps?
For eBay, Etsy, Amazon and Walmart, the 3Dsellers dialog can first show a Required Steps stage when the chosen template has no required mappings yet. eBay asks for your item location and package type, Etsy asks who made and when made, and Amazon and Walmart ask Do you have a GTIN exemption? Click Save and Continue to save your answers into the template. 3Dsellers does not ask again for that template.
What do AI autofill, policies and the design template do?
After you choose the account and template, the 3Dsellers dialog shows the settings below. Which fields appear depends on the channel. The screenshots show an eBay account.
AI autofill missing fields
The AI autofill missing fields switch reads Automatically fills required channel fields when data is missing. Its starting position follows your company setting, and the choice you make here is saved as the new default. If AI autofill is turned off for the account, the dialog says Turned off for this account. Publishing fails with an error when a required field is missing. and links to Attribute Mapping Templates where you can change it. See AI Autofill Missing Fields: Fix Listings Validation Errors Automatically.
Listing Policies (eBay and Etsy)
For eBay, the 3Dsellers dialog shows Listing Policies with three required fields: Payment, Shipping and Returns. 3Dsellers fills each with your previous choice or the first policy in the list, and Refresh reloads your policies from the account. For Etsy, the dialog shows Shipping, Returns and Processing, and Shipping is not required there.
On eBay there is also a checkbox, ticked by default: Use the policies saved in the catalog product. Otherwise, use the policies above. With it ticked, 3Dsellers uses the policies saved on each catalog product when it has them, and the policies in this dialog for the rest.
Listing design template (eBay)
The Listing design template switch assigns an HTML template from the Listing Designer to your eBay description. Off, 3Dsellers sends the description as it is. On, it adds the description as plain text into the template you pick.
Facebook and Amazon fields
For Facebook, the 3Dsellers dialog also asks for a required Catalog ID. For Amazon, it asks for a required Fulfillment Channel, starting with Fulfilled by Merchant.
Can I schedule the publish for later?
Yes. The Schedule the publish switch in the 3Dsellers dialog lets you pick a future date and time, and 3Dsellers publishes the products then.
Turn on Schedule the publish.
Pick the date and time in the picker. The line below it shows the Timezone.
Click Schedule Publish. The main button reads this once a date and time are picked.
The tooltip reads: Choose a future date and time and 3Dsellers will publish these products then. Until they go live they stay in the Scheduled segment, and ending a scheduled listing cancels it.
If the time is not in the future, the dialog says Please select a date and time in the future.
See Schedule Listings from the 3Dsellers Product Catalog to track, reschedule or cancel scheduled products.
What is in Advanced Settings?
Click Advanced Settings in the 3Dsellers dialog to open more options.
Link listing to 3Dsellers product catalog is on by default. See Understanding Linked and Unlinked Listings in Product Catalog.
Set max quantity to sets an upper limit on the quantity for the channel. Enter a number of 1 or more.
Publish with custom SKU lets you pick an attribute whose value becomes the SKU on that channel.
Create and map missing categories appears for WooCommerce and BigCommerce, with a switch for the category path.
What happens if a product is already on the channel?
At the bottom of the 3Dsellers dialog, If product is already on eBay (the channel name matches the account you picked) decides what happens to a product you publish that is already listed on that channel. The ? tooltip reads Choose what happens when a product you publish is already listed on this channel.
Option | What 3Dsellers does |
Skip it (DEFAULT) | Leaves the existing listing as it is. Nothing changes on the channel. |
Update it | Revises the existing active listing with your latest catalog data: content, price and quantity. Linked and unlinked listings are both revised, and the update does not change the listing's Link Status. |
Update it is a one-time update. The tooltip on its ? reads: This is a one-time update and won't change the listing's Link Status.
Update it does not cover variation listing rows. The parent listing carries the revise.
The line Settings are saved for next time. sits under the options.
Publish as Live, Schedule Publish or Edit Before Publish?
The footer of the 3Dsellers dialog holds the buttons that send your choices off.
Publish as Live starts the publish now. With Schedule the publish on, the same button reads Schedule Publish.
Edit Before Publish appears only when exactly one product is ticked. It closes the dialog and opens that product with your settings, instead of publishing from the dialog.
Cancel closes the dialog without publishing.
If the main button is greyed out, hover it. The tooltip names the reason, for example Please, select the policies. or Please, select the channel.
Publishing runs in the background, and large batches can take a few minutes. 3Dsellers runs one publish per account at a time.
How do I see what happened after I publish?
After you click Publish as Live, the products' rows in the 3Dsellers grid show a loading dot while the publish runs. Each channel icon on a product row then carries a coloured status dot.
Dot | Meaning |
Grey | Draft, or scheduled to publish |
Green | Active |
Orange | Pending or loading |
Red | Error |
Green and red | Live, but a later update failed |
Grey and red | Draft with an error |
Open the popover of a channel icon. It shows the account name and Edit Listing, and a draft shows Publish. A scheduled product reads Scheduled to publish on a date. A pending product reads Pending marketplace approval. It can take up to 20 minutes - the status will be updated automatically. A live, linked listing shows Revise, and a failed one shows the channel's error with Dismiss Error, Republish and a How to fix? link.
Products with errors also collect in Listing Errors, under Action Required in the Products sidebar. Its header reads View and fix products with listing errors. and its top bar has Dismiss Errors and Publish To Channel.
See Understanding Listing Status & Listing Errors in the Product Catalog and Fixing Channel Publishing Errors in the Products Catalog.
Troubleshooting
My products were not changed on the channel
With Skip it selected in the 3Dsellers dialog, the existing listing is left as-is and nothing changes on the channel. To send your latest catalog data to those listings, publish again with Update it selected.
My live listing changed after I published
This happens when Update it was selected. 3Dsellers revised the active listing with the catalog content, price and quantity. Edit the catalog product so it holds the data you want, then publish again with Update it. Check If product is already on eBay before every publish. The dialog notes Settings are saved for next time.
Publish as Live is greyed out
Hover the button in the 3Dsellers dialog to read the reason. The usual fixes are to pick a channel, pick the three eBay policies, enter the Facebook Catalog ID, renew an expired token, or wait for the running publish on that account to finish.
My product shows a red dot or is in Listing Errors
Open the popover on the red dot to read the channel's error. Fix the product, then click Republish in the popover, or use Publish To Channel again. Click How to fix? next to the error for help. See Fixing Channel Publishing Errors in the Products Catalog.
FAQ
Does Publish To Channel overwrite listings that are already live?
No - by default the 3Dsellers dialog uses Skip it, which leaves the existing listing as-is. It revises the listing only when you select Update it.
What does Update it change?
Update it revises the existing active listing with your latest catalog data, including content, price and quantity, whether the listing is linked or unlinked. It is a one-time update and does not change the listing's Link Status.
Can I publish to several channels at once?
No - the 3Dsellers dialog publishes to one account at a time. Run Publish To Channel again and pick the next account.
Can I schedule a publish?
Yes - turn on Schedule the publish, pick a future date and time, and click Schedule Publish. Until the products go live they stay in the Scheduled segment.
Can I edit a product before it goes live?
Yes, for one product at a time - tick exactly one product and click Edit Before Publish. 3Dsellers opens the product with your settings instead of publishing from the dialog.