What does Inventory Control do?
Hide your real inventory.
Display a custom quantity on eBay.
How does Inventory Control Work?
After a sale, Inventory Control restocks your eBay quantity.
Example:
A listing's
Up to Quantityis set to3and theWarehouseis20.
1is sold, leaving2on eBay.
Inventory Control re-stocks the live quantity back to
3, leaving19in the listing's Warehouse.
Fields in screenshots:
The
Displayed Quantityverifies the stock on eBay.Up to Quantitycontrols the channel's live quantity.The
Warehouseis the actual inventory you have.
If you sync listings with Inventory Control turned OFF,
theUp to Quantitywill equal theWarehouse&Displayed Quantity.
Pro Tip:
Set the Up to Quantity high enough so you don't sell out in a single order.
Why? If the listing sells out of stock, eBay doesn't send the
Order Notification; so the quantity won't be updated.
Don't use Inventory Control at the same time as Bundles or Multichannel Inventory Sync features.
Does Inventory Control update live (with new orders)?
The order data that triggers inventory automation is not technically live. Instead, the system relies on eBay's Order Notification system.
How it works:
eBay sends your 3Dsellers account an
Order Notification.When the
Order Notificationis received, the quantity is restocked from the listing's Warehouse value.This process typically takes a couple of seconds, up to 30 seconds.
What if Inventory Control is not updating the quantity after an order?
Check if the listing is sold out of stock. If it sold out, you'll restock it manually.
Disable Bundles or Multichannel Inventory Sync rules for the item.
Search the Order ID on the Inventory Overview page. Look for any errors from eBay.
Pro Tip:
Enable Inventory Control Alerts to be notified if there is an error. Navigate to:
Listings Manager → Settings → Alerts
How to update Inventory Control
Individual Listings:
If the Inventory Control column is not visible, enable it with the hide/show menu:
Use the Inventory Control slider-buttons to enable or disable Inventory Control:
Multiple listings:
Using the checkboxes, select multiple listings.
Click on the Bulk Actions menu and choose Edit Inventory/Warehouse
In the pop-up, select Up to Quantity and enable or disable Inventory control:
