How eBay Handles Your Images
When you publish a listing, eBay hosts the images by default, even if your draft is set to a different host.
eBay saves your self-hosted photos to their own servers at publish time.
Self-hosted URLs are not used directly on live listings unless eBay's system fails to save the photos.
Images uploaded to 3Dsellers Hosting are still backed up by SKU, regardless of which host eBay uses.
When eBay Deletes Images
eBay removes product images after they go unused for a period of time:
Active listings: Images are deleted 90 days after the listing ends.
Example: End a listing today → eBay keeps the image for ~180 days total (90 days in Ended Listings + 90 days after).Unpublished drafts with eBay Hosting: Images are deleted after 30 days if the draft is never published.
Why Use 3Dsellers Image Hosting?
No expiry on backups
Images stored on 3Dsellers are never deleted on active subscriptions. Seasonal or holiday listings can be stored and reused without re-uploading photos each time. Drafts also retain their images even if they sit unpublished beyond eBay's 30-day limit.
Faster publishing
When importing listings via CSV, eBay Hosting can slow processing. 3Dsellers Image Hosting processes images in the background so you can publish faster.
Auto-assign images by SKU
Images stored with an assigned SKU are automatically suggested when you create a similar listing. You can also apply them to multiple 3Dsellers Drafts in bulk — no manual upload needed for each listing.
Prevent the EPS Image Error
If you use eBay Hosting and add more photos to a listing later, eBay may return an EPS image error because it doesn't allow mixing self-hosted and eBay-hosted images.
To prevent this: set the Image Host to Vendor Hosted when creating your 3Dsellers Draft.
Photos you upload will be saved to 3Dsellers under the draft's SKU.
Photos added by URL will use the original image host.
Near-lossless image compression
3Dsellers automatically compresses large image files to improve load speed on all devices. The compression quality is near-identical to the original — differences are only detectable under professional analysis.
3Dsellers Image Hosting Limits
Limit | Value |
Max image dimensions | 9,000 × 9,000 px |
Max file size | 12 MB |
Max ZIP upload size | 200 MB |
Note: Variation photos are hosted by eBay — eBay requires this. Selecting "3Dsellers Hosting" for variation images will still save them for future use.
When Images Are Deleted
Account Status | Deletion Policy |
Active subscription | Never deleted |
Expired subscription | Deleted 90 days after last used on eBay |
How to Upload Images
Upload a Single Image or Folder
Go to Listings Manager → Image Hosting.
Click + Upload Image to upload a single file, or + Upload Folder to upload a folder of images at once.
Optionally assign a SKU to link the images to a listing.
Upload Images from URL (Bulk)
Use this method to import images directly from the web without downloading and re-uploading them.
Go to Listings Manager → Image Hosting.
Click + Upload from URL.
Paste your direct image URLs into the text box — one URL per line.
You can paste up to 500 URLs per upload.
URLs must link directly to an image file (e.g., ending in
.jpgor.png).
(Optional) Enter a SKU to assign all uploaded images to that SKU automatically.
Click Upload.
The same file size and dimension limits apply as with other upload methods.
How to Set the Image Host
In the Listing Editor
Open or create a listing.
Go to the Photos & Videos tab.
Select an option from the Image Host dropdown.
Option | What It Does |
Vendor Hosted | Uploads are stored on 3Dsellers. Image URLs use the original host. |
eBay Hosted | Uploads are saved to eBay (deleted after 30 days if not published). URLs are sent to eBay at publish time. Do not mix URLs and file uploads with this option — it causes an eBay API error. |
In CSV Import
Go to Listings Manager → CSV Upload.
Click Import Products.
Above the Mapping table, click the Images button.
Select the image host to use for all drafts created from the CSV.
Videos
Product videos are hosted in two places depending on where they appear:
Video Type | Host |
eBay Description | 3Dsellers |
eBay Product Video (select countries) | eBay |
Listing Designer | 3Dsellers |
Video Upload Limits
Video Type | Size Limit |
eBay Description | 20 MB |
eBay Product Video | 150 MB |
Listing Designer | 30 MB |
Images Not Showing on eBay?
Image URLs uploaded to eBay can take a few minutes — and rarely, a few hours — to appear in search results and Seller Hub. Larger files take longer to process. This is normal behavior on eBay's side. The image will display correctly once eBay finishes processing it.