How to set a custom From Name for email integration

Set a custom From Name when replying to buyers with your email in the Customer Service tool

Written by Aaron
Updated over a week ago

To set your From Name (Display Name) when sending emails with Customer Service,

Visit your Integrations page from your Profile,
or by clicking your avatar and selecting Integrations from the menu:

Choose your Email Integrations

Click the Email Forwarding button in the Actions column

In Step 1, enter a custom display name:

Click the Setup Complete button at the bottom of the page.