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How to add a signature to Customer Service template replies
How to add a signature to Customer Service template replies

Attach your brand's custom signature to template replies and set different signatures for different accounts.

Lisa Adams avatar
Written by Lisa Adams
Updated over 2 years ago

Distinguish your brand and save time on sign-offs by adding a signature to your reply templates:

Step 1 - Create a Signature

  • Go to the Signatures tab,

  • then, click the Create Signature button.

  • In the pop-up, you can create and name your signature and choose the account you want to use your signature for.

Note: if including links/URLs only send links to the same site of your seller account (eBay, Amazon, etc.)

Step 2 - Apply Signature to Message Templates

  • Include your signature in a message template with the {signature} dynamic field:

  • When you use the template, your signature will be automatically applied:


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