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How to add a signature to Customer Service template replies

Attach your brand's custom signature to template replies and set different signatures for different accounts.

Written by Tony Adams

Distinguish your brand and save time on sign-offs by adding a signature to your reply templates:

Step 1 - Create a Signature

  • Go to the Signatures tab,

  • then, click the Create Signature button.

  • In the pop-up, you can create and name your signature and choose the account you want to use your signature for.

Note: if including links/URLs only send links to the same site of your seller account (eBay, Amazon, etc.)

Step 2 - Apply Signature to Message Templates

  • Include your signature in a message template with the {signature} dynamic field:

  • When you use the template, your signature will be automatically applied:


If you have any questions, feel free to reach out to us anytime at [email protected]

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