Time Savers
By Tony and 1 other2 authors3 articles
- How to add a signature to Customer Service template repliesA 3Dsellers Helpdesk signature is added to a reply only where your template contains {signature}. Steps are in the Helpdesk templates guide.
- Helpdesk Templates: Saved Replies, Fields, SignaturesCreate saved reply templates in the 3Dsellers Helpdesk for eBay buyers, fill in buyer and order details with dynamic fields, and add a signature.
- How to add internal notes to your support tickets and buyersYou and your team can save time by leaving notes directly in a support ticket conversation for questions & important buyer/conversation info