Time Savers
By Tony1 author3 articles
- How to add a signature to Customer Service template repliesAttach your brand's custom signature to template replies and set different signatures for different accounts.
- How to create a saved reply (message template) for Customer ServiceSave and send common replies to buyers, automatically personalized with the buyer's name and order information.
- How to add internal notes to your support tickets and buyersYou and your team can save time by leaving notes directly in a support ticket conversation for questions & important buyer/conversation info