Every order contains a lot of important information, so we've grouped all your order data into customizable columns to help you get the info you need as fast as possible.
In this article:
Managing Columns:
You can show/hide columns with the Columns menu on the top-right of the Orders table:
Shrink or expand the width of a column by hovering over a column's right border, then click+drag:
Availble Order Columns
Below, we've listed the current available columns with the data contained in each:
Item column:
Item Title, Item ID, and SKU.
Variation SKU and variation item specifics (if a variation is purchased)
Date:
Date and time the order was placed
Order Details:
Order ID and Transaction ID
Transaction & Shipping price
Payment Status
Return Status
Buyer Checkout Notes (if included)
Buyer Details:
Buyer's first & last name
The street address and locality
Buyer's eBay username (linked to their eBay profile)
Shipping Address
Displays the shipping address from eBay.
Notes
Internal Notes (for use with 3Dsellers.)
Notes can be exported with orders to a CSV with Report Center and Orders Bulk Actions.
Channel
The marketplace and account of where there sale was made
Tags
Internal Tags (for use with 3Dsellers.)
Order Tags can be exported with orders to a CSV with Report Center (or Orders → Bulk Actions).
Listing Tags
Internal Tags set with the Listings Manager (for use with 3Dsellers.)
Order Tags can be exported with orders to a CSV with Report Center and Orders Bulk Actions.
Shipping Status
Displays the current shipping status from eBay (Unshipped/Shipped)
Ship by
The maximum date to ship the item according to the item (or your store's) shipping policy.
Shipping Date
Date the item was marked as shipped.
Est. Delivery Date
eBay's Estimated Delivery Date for the order (based on previous shipping time averages)
Profit
Calculate an order's profit based on Listing's Manager's pricing settings.
Profit settings can be customized per-order.
Profit values can be exported with Report Center and Orders Bulk Actions.
Feedback
Displays if buyer or seller left feedback for the order.
Click the Feedback details to open a pop up to leave the buyer feedback and check feedback left from the buyer.
Record Number
The order's record number
Tax Ref
VAT and other Tax Refference Numbers
Order Details button
In the Actions column, the left button opens a pop-up window with all the information about the order.
The order details pop will display these advanced details about the order, along with quick action buttons:
Tracking details
Payment Status Summary
Items and quantity in the order
Buttons to view orders in Seller Hub,
or send the buyer a message.
