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Order Status - eBay's Definitions

"Active" is pending payment, "Completed" notes the order is paid. Learn more about eBay Order Status definitions here.

Written by Avi Assa

eBay Seller's Order Status Definitions:

Order Status

Description

Active

The order is not yet complete and the buyer has not paid. The buyer can request a cancellation, and you can update payment details, order price, shipping details, and shipping service.

Cancelled

The order has been cancelled. If the order was paid, you may need to refund the buyer.

CancelPending

The buyer requested to cancel the order. Approve or reject the cancellation with 3Dsellers Resolution Center or Helpdesk.

Completed

The order is paid and complete. No changes can be made to the order.

InProcess

The order is currently being processed but is not complete.

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