When handling eBay cases, you may see certain activity types from the buyer or eBay's system:
Full List of Activity Type Definitions:
Buyer Confirm Refund
Confirmation that the buyer has received the refund.
Buyer Create Cancel
Buyer created a cancellation request.
The seller approved the buyer's request to cancel the order.
Seller Create Cancel
The order was canceled by the seller.
The seller rejected the buyer's request to cancel the order.
System Chargeback Opened
The system opened a credit card chargeback on the transaction.
System Create Cancel
The system created the cancellation before the order was shipped by the seller.
System Notify Payout Status
Status update was received by the system on the payout on the cancellation.-->
System Notify Refund Status
The system notified either the buyer or the seller on the status of the refund.
System Notifypp Refund
Indicates that PayPal has issued a refund.
The refund was paid through a system transaction.
A refund was initiated by system when the seller approved the buyer's request to cancel the order.
The system rejected the buyer's request to cancel the order because the order has shipped.
System Timeout for Approval
The time allotted for the seller to approve the buyer's request to cancel the order has expired.
System Timeout for Confirmation
The time allotted for the buyer to confirm they have received a refund has expired.
System Timeout for Notify Payout Status
The time allotted for the cancellation to get the system payout status timed out.
System Timeout for Notify Refund Status
The time allotted for the payment refund request to return to the system the cancel approve response timed out.
The cancellation activity is unknown.
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