GPSR in 3Dsellers is a set of five cards - manufacturer details, documents, safety information, hazard information and responsible persons - that describe your item's safety and quality standards for buyers in the EU and UK. You can fill them in on one eBay listing in the editor, apply them to many Active eBay listings with Set/Update GPSR in Listings Manager, or apply them to Catalog products with Set/Update GPSR in Product Catalog.
⚠️ Choosing a GPSR preset fills all five cards at once and replaces anything you already typed in them. Clicking Save GPSR preset saves the preset right away, even if you never click Update. Check the five cards before you click Update on many items.
In this article:
Where do I find GPSR in 3Dsellers?
Where | What you do there |
Listings Manager, open a listing in the editor | Fill in the five GPSR cards for that one eBay listing. |
Listings Manager, Bulk Actions, group Pricing & Policies, Set/Update GPSR | Apply the same GPSR cards to many selected Active eBay listings. |
Product Catalog, Bulk Actions, group Content, Set/Update GPSR | Apply the same GPSR cards to selected Catalog products for the eBay accounts you choose. |
Listings Manager Filter, Has GPSR | Show only listings that have GPSR, or only listings that do not. |
How do I add GPSR to one eBay listing?
The listing editor in 3Dsellers has a GPSR panel headed Item Disclosure. It holds the five cards, a GPSR preset selector, a green progress bar that reads, for example, 0 of 5 complete, and the buttons Save GPSR preset and Reset.
In Listings Manager, open the eBay listing in the editor.
Open the GPSR panel. The editor has a New View (marked Beta) and an Old View, switched at the top right. In the New View, GPSR is a section in the list on the left, marked with a shield icon. In the Old View, a Choose View switch offers Tabs and Accordion: GPSR is a tab with a shield icon in Tabs view, and a section in Accordion view.
Click Create or Add on each card you need, fill in the window that opens and click Save.
Save the listing with the editor's main save button (Update Listing in the newer view, Publish Changes in the older view). The editor counts GPSR edits as unsaved changes.
What are the five GPSR cards?
eBay GPSR in 3Dsellers uses five cards, in the editor and in both bulk dialogs. The screenshot shows them in the Set / update GPSR dialog of Listings Manager (the steps to open it are in the bulk section below).
Card | What it holds | Button |
Product manufacture details | Contact details of the manufacturer, for buyer safety or compliance questions. | Create, then Edit and a trash icon |
Product documents | User guides, certificates and documents that come with the item. Marked Optional. You can add several. | Add |
Product safety information | The warnings from your item's user manual or packaging. | Create, then Edit and a trash icon |
Product hazard information | Information about hazardous materials in your product. | Create, then Edit and a trash icon |
Responsible persons | Contact details of the responsible person, for buyer safety or compliance questions. You can add several. | Add |
An empty card shows a grey Not added pill. A filled card shows Complete and the progress line counts it.
Product documents and Responsible persons each take up to 5 entries. After the fifth, the Add button disappears. Each entry has its own trash icon, and a responsible person also has an edit pencil.
How do I add manufacturer details?
On the Product manufacture details card, click Create. The Product Manufacture Details window opens.
Fill in Name, Country, Street 1, City and Zip code. These are marked with a star.
Give at least one contact point: Email, Contact URL or Phone. The window says eBay accepts any of them, so a manufacturer that only publishes a support page can be entered as a URL.
Click Save.
Save stays grey until every starred field and one contact point are filled.
How do I add product documents?
On the Product documents card, click Add. The Product Documents window opens.
Choose a Document type: Certificate of analysis, Certificate of conformity, Declaration of conformity, Instructions for use, Other safety documents, Safety data sheet, Trouble shooting guide, User guide or manual, or Installation instructions.
Choose one or more Languages: English, Spanish, Italian, German, Polish, Dutch, Portuguese, French or Other.
Click Upload Document and pick one file. The window says each file can be up to 10MB, and PNG, JPG and PDF are accepted.
Click Save.
⭐ In 3Dsellers, Save in the Product Documents window uploads the file immediately. It does not wait for you to click Update or to save the listing.
How do I add safety, hazard and responsible person details?
These three windows open from their cards in the same way. The safety pictogram lists come from eBay.
Product safety information
On the Product safety information card, click Create.
In Pictograms:, click the icons that apply. A selected icon gets a blue border; click it again to clear it.
In Safety Statement, open the Add statements list, search it and pick the statements that match your packaging or manual.
Click Save.
Product hazard information
On the Product hazard information card, click Create. The window is titled Hazmat GSPR Information.
Pick the Pictograms: that apply and type the Component Name of the hazardous material.
Choose a Signal Word from the list, which comes from eBay, and pick or add Safety Statements.
Click Save.
Responsible persons
On the Responsible persons card, click Add. The Responsible Person Details window opens.
Fill in Company Name, Country, Street 1, City and Postal Code.
Give at least one of Email, Contact URL or Phone. Street 2 and State/Province are optional.
Click Save. Repeat to add more people, up to 5.
If a pictogram grid or a statement list does not load, the window shows a red error such as Invalid access token. See Troubleshooting.
How do I save and reuse a GPSR preset?
A GPSR preset in 3Dsellers stores all five cards so you can reuse them on other listings, in the editor and in both bulk dialogs.
Use a preset
Open the GPSR preset selector at the top of the five cards. It lists your saved presets and has a search.
Pick a preset. All five cards fill in, and the progress line updates.
To remove a preset, click the trash icon on its row and confirm Yes, delete.
Save a preset
Fill in the cards you want to keep.
Click Save GPSR preset. A small box opens with Preset name.
Type a name and click Save as new.
When a preset is already selected, the box also offers Update preset. Its note reads Update overwrites followed by the preset's name.
Saving or deleting a preset takes effect immediately.
Reset empties the five cards and the selected preset in the window you are in.
How do I set GPSR on many eBay listings at once?
In Listings Manager, Set/Update GPSR applies one set of GPSR cards to every listing you select. It is offered in the Active segment.
In Listings Manager, open the Active segment and tick the listings.
Click Bulk Actions, open the group Pricing & Policies and click Set/Update GPSR. It sits just below Set Policies.
In the Set / update GPSR dialog, read the line The chosen action will be applied to N selected items. and check that N is right.
Fill in the cards you want to apply, or pick a GPSR preset.
Click Update. It is greyed until the form has something in it. The dialog closes and the work runs in the background; follow it in Actions in progress.
The bulk dialog has no publish step of its own. Before you run it on a large batch, try it on two listings and open one of them to check the result.
Why is Set/Update GPSR missing?
Set/Update GPSR does not appear in the Ended, Scheduled or 3Dsellers Drafts segments. Searching Bulk Actions for GPSR there returns No actions found, as in the screenshot.
To use it, switch to the Active segment. For more on selecting listings and tracking progress, see Using Listings Bulk Actions - Bulk Edit and Manage Listings in 3Dsellers.
How do I find listings that have GPSR?
In Listings Manager, click Filter and type GPSR in the search box.
Pick Has GPSR, listed under Item Info.
Choose is and then True or False, and click Add.
How do I set GPSR on Catalog products in bulk?
In Product Catalog, Set/Update GPSR applies the same five cards to the products you select, for the eBay accounts you choose. The action appears only when your company has at least one eBay account.
In Product Catalog, open Products and tick the products.
Click Bulk Actions, open the group Content and click Set/Update GPSR. It follows Set/Update Compatibility.
In the Set / update GPSR dialog, check the line The chosen action will be applied to N selected products.
Open eBay accounts and pick one or more accounts. Select all picks every eBay account. With a single eBay account, it is chosen for you.
Fill in the cards or pick a GPSR preset.
Click Update. It stays grey until you have chosen an account and entered something.
The pictogram and statement lists load for the eBay site of the first account you pick, so choose accounts that sell on the same site together.
Vehicle compatibility has its own Catalog bulk action. See Apply a Vehicle Compatibility Note to eBay Listings in Bulk.
Troubleshooting
I cannot find Set/Update GPSR in Bulk Actions
In Listings Manager, Set/Update GPSR is offered only in the Active segment, and only for eBay listings. In Product Catalog it is in the Content group and only shows when your company has an eBay account.
My GPSR preset wiped what I typed
Picking a GPSR preset in 3Dsellers replaces the contents of all five cards. Pick the preset first, then add or change cards. Reset empties the five cards if you want to start again.
The Save button is greyed out
In the manufacturer and responsible person windows, fill every starred field and at least one of Email, Contact URL or Phone. In Product Documents, choose a Document type and at least one language.
The pictograms or statements do not load
The lists come from eBay for your account's site. If the window shows an error such as Invalid access token, the eBay connection needs attention. See Troubleshooting in Common eBay GPSR Listing Errors and How to Fix Them for common GPSR errors, then try again.
FAQ
Does a GPSR preset replace what I already typed?
Yes. Choosing a GPSR preset in 3Dsellers fills all five cards and replaces anything already in them. Clicking Save GPSR preset also saves right away.
Can I run Set/Update GPSR on ended or scheduled listings?
No. Set/Update GPSR in Listings Manager is not offered in the Ended, Scheduled or 3Dsellers Drafts segments. Use the Active segment, or edit those listings one at a time in the editor.
Which GPSR fields are required?
For manufacturer details, 3Dsellers requires Name, Country, Street 1, City and Zip code plus one of Email, Contact URL or Phone. A responsible person needs the same, with Company Name and Postal Code. Only Product documents is marked Optional. What eBay requires for your category is set by eBay.
How many documents or responsible persons can I add?
Up to 5 of each in 3Dsellers. The Add button disappears once you reach 5.
Does Set/Update GPSR in the Catalog change my eBay listings?
The Catalog action applies GPSR to the Catalog products you select, for the eBay accounts you choose. This article does not cover what happens on eBay afterwards, so open a listing to check it.