Solutions here also apply to these errors:

  • "Please provide a valid Shipping Package type."

  • "Package type specified can't go by the selected service"


These errors may mean two different things depending on if you are

  • creating a listing with 3Dsellers,

  • or if you are importing a CSV.

Click here if you are importing a CSV.


What does this error mean?

These errors mean one of two things:

  • The listing's Package Type is missing (commonly a CSV issue)

  • eBay may not allow your chosen Package Type for your listing's category.


How to fix:

  • Edit the listing.

  • Visit the Policies section.

  • Change the Package Type.


Which Package Type to choose:

  • For most items and locations, eBay will accept the option Package/thick envelope.

  • If your item or eBay site is in Australia, eBay tends to accept the Mailing Boxes option.


What does this error mean for CSV imports?

This error occurs if

  • your PackageType field is set to a value that eBay doesn't recognize,

  • or your CSV' PackageType field is missing or not importing.


How to fix:

You will need to either:


Correct the CSV PackageType field:

  • Double-check your CSV's PackageType field.

  • A simple misspell may be the cause.

  • See a list of accepted values below.


Pro Tips:

  • eBay may not allow most package type options for your category, where you may see a new error. Check out this article to prevent a new error.

  • Copy this Google Sheet to your own Google Drive for drop-down menus of accepted values.


List of valid CSV import values:

BulkyGoods

Caravan

Cars

CustomCode

Europallet

ExpandableToughBags

ExtraLargePack

Furniture

IndustryVehicles

LargeCanadaPostBox

LargeCanadaPostBubbleMailer

LargeEnvelope

Letter

MailingBoxes

MediumCanadaPostBox

MediumCanadaPostBubbleMailer

Motorbikes

None

OneWayPallet

PackageThickEnvelope

PaddedBags

ParcelOrPaddedEnvelope

Roll

SmallCanadaPostBox

SmallCanadaPostBubbleMailer

ToughBags

UPSLetter

USPSFlatRateEnvelope

USPSLargePack

VeryLargePack

Winepak

.

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