Skip to main content

Reminder not sent - Error: "Seller token invalid"

If your eBay auth token expires and feedback reminders don't send, you can re-send them with the "Resend Reminders" button.

Tony Adams avatar
Written by Tony Adams
Updated this week

Because the token expired, some Feedback Reminders could not be sent and may show the error:

“Reminder not sent – Seller token invalid” in your Feedback Reminder history.


How to fix this

Please refresh your eBay token by doing one of the following:

Once the token is renewed, you can resend any failed reminders at any time by clicking the “Resend Reminders” button.

If you have any questions or need help, feel free to reach out to us anytime at [email protected] — we’re happy to help! 😊
​ 

Did this answer your question?