Overview
Each product in your catalog can be connected to one or more sales channels (e.g. eBay, WooCommerce).
Next to each channel, you’ll see a status indicator (colored dot) that shows the current state of the listing.
These indicators help you quickly understand:
Whether a listing is live
If it requires action
If there are errors preventing it from being published
🟡 Yellow Dot — Pending / Not Yet Listed
A yellow dot means:
The product is not fully listed yet, or
It is in progress / pending publication
Common reasons:
Listing is still being prepared
Required fields are missing
Product was not published yet
What to do:
Open the listing
Complete required fields
Click Publish to Channel
🔴 Red Dot — Listing Error
A red dot means:
The listing has errors that prevent it from being published or updated
These errors usually come from the sales channel (e.g. eBay requirements).
Examples:
Missing required item specifics
Invalid category
Policy or field errors
You can click the listing to see:
Error message
Timestamp
“How to fix?” suggestion
Options to Dismiss Error or Republish
🟢 Green Dot — Active / Live Listing
A green dot means:
The product is successfully listed and live on the sales channel
What it indicates:
Listing is active
No blocking errors
Inventory and updates can sync normally
🟢🔴 Green + Red Dot — Live but Has Errors
In some cases, you may see both a green and a red dot for the same listing.
This means:
The listing is currently live on the channel (green)
But an error occurred during an update attempt (red)
What this usually means:
The listing was already published successfully
A recent change (price, inventory, item specifics, etc.) failed to update
The live listing may now be out of sync with your catalog
Example:
Missing required field during update
Invalid value sent to the channel
Category or policy mismatch
What to do:
Click the listing to view the error details
Fix the issue (e.g. add missing item specifics)
Click Revise to sync the update
🔗 Linked vs Unlinked Listings
Listings with green or red dots can also be:
🔗 Linked
Changes made in the Product Catalog will update the listing automatically
Recommended for centralized inventory and content management
🔓 Unlinked
The listing is not synced with the catalog
Changes in the catalog will not affect the listing
👉 For a deeper explanation, see:
Understanding Linked and Unlinked Listings in Product Catalog
🔍 Filtering by Listing Status
You can quickly find listings based on their status using filters.
To filter by listing status:
Click + Add Filter
Select Listing Status
Choose a condition:
is
one of
not one of
Select the status:
Live (green)
Pending (yellow)
Error (red)
Click Add
🚨 Listing Errors Tab
The Listing Errors tab helps you quickly find and fix problematic listings.
What you’ll see:
All products with listing errors (red status)
Total number of errors
A centralized view of issues across channels
How to Use It
Go to Products Catalog
Click Listing Errors in the left sidebar
Review the list of affected products
For each product:
Hover over the channel icon to view the error
Click Edit Listing to fix the issue
Use:
Republish → try again after fixing
Dismiss Error → remove notification
Best Practices
Check Listing Errors regularly
Fix issues before they affect sales
Use Linked listings when possible
Keeps everything synced automatically
Complete required fields before publishing
Prevents common errors
Monitor status dots
Quickly identify which listings need attention
Summary
🟢 Green = Live and working
🟡 Yellow = Not listed / pending
🔴 Red = Error that needs fixing
The Listing Errors tab gives you a centralized way to manage and resolve issues so your products stay active and selling.