Troubleshooting
Errors, statuses, and fixing issues
By Karolina and 1 other2 authors8 articles
- Understanding Listing Status & Listing Errors in the Product CatalogLearn what each listing status indicator means, how to identify issues, and how to use the Listing Errors tab to fix problems quickly.
- Fixing Channel Publishing Errors in the Products CatalogWhy publishing a catalog product to a sales channel fails in 3Dsellers, where to find the listing error, and how to fix it manually or with AI.
- Most Common Publishing Errors in the Products CatalogA quick-reference guide to the most common reasons products fail to publish from the Products Catalog, and how to fix each one.
- Troubleshooting Etsy Listing ErrorsCommon reasons Etsy listings fail to activate or update (category mapping, sellability rules, quantity limits, tokens, variations) and how to check them.
- Catalog Category Changes Not Showing in the Listing ToolCategory, channel links and the Listing Tool table do not update automatically. Follow the Catalog to link to revise to re-import path to sync.
- Catalog Price or Quantity Changes Not Updating on eBay or ShopifyPrice or quantity changes made in 3Dsellers not showing on eBay or Shopify? Learn how to push them and how per-channel sync settings work.
- Why did my item sell when it was out of stock? (Negative inventory explained)Understand why a listing can still sell after your stock reaches zero, what a negative On Hand quantity means, and how to find the cause and fix it.
- WooCommerce error: Sorry, you cannot list resourcesFix the WooCommerce publish error "Sorry, you cannot list resources" (401) when other products on the same store connection publish fine.