Teammates
By Karolina and 1 other2 authors3 articles
- How to mention (tag) teammates (users) in notesMention a teammate with the @ sign in the Notes tab of a 3Dsellers Helpdesk conversation to ask for help without ever leaving the ticket.
- How to assign teammates to support ticketsAssign eBay support tickets to teammates in the 3Dsellers Helpdesk, one at a time inside a conversation or in bulk from your inbox.
- Teammates vs. Agents: What’s the Difference?Understand how Teammates and Helpdesk Agents work, how access is assigned, and how pricing/seats apply across the 3Dsellers platform.