In this article:
Upload CSV and mapping
Prepare your tracking CSV
Shipping Info:
A CSV row for each shipment must include:
a tracking number
carrier label
To ensure you have the correct carrier label:
Add tracking to an order.
Select your carrier.
Use the spelling of the carrier after it is selected.
Transaction details:
Your CSV row also must include either:
An Order ID and Item ID:
Order ID | Item ID | Tracking Number | Carrier |
874165-321546 | 234658884441 | 313-64511324 | DHL |
Or only a Transaction ID
Transaction ID | Tracking Number | Carrier |
5616514658884441 | 313-64511324 | DHL |
Upload your CSV
Before uploading a tracking CSV, please sync your orders:
On the Tracking CSV page, click the Update Tracking CSV button.
In the pop-up, choose the CSV file from your PC.
Choose whether you are updating with an Order ID or Transaction ID:
Select your CSV column headers to match the Imported Fields.
A fallback value can be used if a CSV row is missing a field, or there is a constant value. (example: say all carriers in the CSV are the same. If you set the fallback to the carrier, you don't have to include a carrier field in the CSV)