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Template sidebar missing on eBay listings?
Template sidebar missing on eBay listings?

Your (template sidebar may not display on mobile or when eBay's Listing Frame sidebar is turned enabled.

Lisa Adams avatar
Written by Lisa Adams
Updated over a week ago

If your sidebar is turned on and you don't see in on your listings, it could be due to either:

Reason 1: Mobile Display

  • If you're viewing your listing design on mobile, some templates will hide the sidebar, or put it at the bottom.

Reason 2: Store Listing Frame

  • If you have an eBay Store subscription, eBay's default left sidebar may be forcing your design to hide your sidebar (not enough space).

To disable eBay's sidebar:

  • Click this link to visit eBay Listing frame options. Note: the link to "listing frame" is located at the bottom of this eBay help page.

  • under Store Header Features

  • choose either Store Header Only 

  • or None

After clicking Apply at the bottom of your screen, eBay's sidebar will be removed and your 3Dsellers sidebar will be displayed.

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