In this article:

Why are my images in the wrong orientation on eBay?

  1. Photos taken on iPhones and many digital cameras are not technically rotated.

  2. Instead, 'metadata' called "EXIF" is saved with the image. A part of the EXIF logs the correct orientation of the picture.

  3. When you open the photo, the website or application reads the EXIF. Then, the software rotates the picture before showing it to you.

Sadly, eBay does not support auto-rotating images with EXIF.

Important Note: The solutions below require Windows 10+

How to check if EXIF Orientation is causing the issue

Option 1)

Best for individual image editing

In File Explorer, open the Details Pane:

  • ViewShow → Details pane

The Details Pane displays the image without the EXIF rotation:

Option 2)

Best for bulk/ batch editing

Open Details View

  • View → Details

  • Right-click the column headers.

  • Select More

  • Enable Orientation

  • Click Ok

  • → You will now see the EXIF Orientation column in File Explorer.

How to bulk/batch convert/fix EXIF image rotation:

Below is how to quickly resolve the photo rotation (without purchasing apps).

Pro Tip: After doing this once or twice, it is faster than using an app.

One-time Setup)

  • Download these two .exe files

(These are simple system scripts. You do not need to learn a new app)

  • Important:
    → Move these two programs to some folder to save them.

Step 1)

Copy the files to the Folder with the images

  • Copy the .exe files

  • Paste the .exe files into the images folder.

Step 2)

Fix the images with one short command line

  • Type "cmd" into the File Explorer address bar
    (while viewing the folder with images)

  • Press Enter

  • → Windows Command Prompt will open.

  • Copy/ Paste the following command into the terminal

jhead -autorot *.jpg
  • Press Enter

The image rotation/orientation will display correctly on all websites and devices.

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