The Blacklist feature can keep your messages from sending when certain items are sold:
In this example, I don't want messages to send for items that I'm selling "For Parts." So, I'll create a blacklist rule:
1 - In the Blacklist tab, Click "Add rule":
2 - Choose a 'targeting method.'
I'm going to choose "Title".
You can also create rules for specific items with SKU & Item ID.
3 - Set the 'operator'
I'm choosing "Contains" so all of each title is analyzed by the Blacklist.
4 - Set the value you want to target:
My "For Parts" listings always have the words 'for parts' in the title.
So, I'll set this as my keyword.
5 - After choosing "Add Rule," a blue 'rule tag' will appear.
Now, my messages will no longer be sent when a sold item has 'for parts' in the title :)
If you have any questions, feel free to reach out to us at firstname.lastname@example.org